Careers
Explore our open positions across our organisation to be part of a dynamic team.
Job Openings
About the Company
Rethink Investing is Australia’s leading commercial property buyer’s agency, helping investors build long-term wealth through high-yield, research-driven commercial property acquisitions. With over $5.8 billion in property secured for clients, we specialise in sourcing premium-grade assets backed by detailed due diligence, market insights, and tailored strategies that deliver consistent, reliable returns.
About the Role
We are seeking a Head of Operations to lead and drive our operational performance across a high performing, industry leading team of 60+ team members. This is a highly varied, fast-paced, and reactive role, well-suited to an experienced operational leader who thrives on challenge, autonomy, and daily decision-making across people, process, and performance.
As a key member of the leadership team, you’ll play a central role in not only managing day-to-day operations but also driving revenue growth and supporting the strategic expansion of the business. You’ll have the freedom to identify and implement scalable solutions, improve commercial outcomes, and strengthen our operational foundation as we continue to grow.
This Role Is Perfect For You If...
- You're an experienced Head of Operations or Senior Ops Manager looking for your next step.
- You thrive in a dynamic, agile, and entrepreneurial environment.
- You want to shape the future of a fast-growing business doing meaningful work.
- Operational Leadership: Own and manage daily operations across 8 departments, including a mix of full-time staff, contractors (including high-performing sales personnel), and offshore support teams.
- Team Management: Directly manage two middle managers (Sales & Due Diligence) while influencing and supporting a broader team of over 60 individuals as well as external suppliers.
- Process & Systems Oversight: Contribute to company-wide initiatives such as CRM implementation (Zoho), workflow automation, and the Rethink AI project to scale client-property matching efficiency.
- Commercial Decision Making: Make agile, customer-centric decisions regarding fees, client discounts, and engagement contracts.
- Project Delivery: Oversee ongoing projects including onboarding standardisation and tech integrations; drive improvements in efficiency and client experience.
- Revenue Monitoring: Track and support deal flow management across 50–65 property transactions monthly, representing property values in excess of $100M each month.
- Growth & Expansion: Partner with leadership to drive revenue growth and business expansion, identifying new operational efficiencies and scaling opportunities across teams and systems.
- Financial Oversight: Oversee contractor commissions and supplier invoices, ensuring accuracy and timely approval for payment. Collaborate with the Accounts team on reconciliations and initiate corresponding transactions in the business account. Oversee monthly payroll processing for full-time employees in conjunction with Accounts.
- Culture & Retention: Working in partnership with HR, foster a collaborative, supportive work environment with a strong track record of low team turnover and high engagement.
- Minimum 7 years’ experience in Financial Services, commercial finance or related professional services field ideally with exposure to property investment or real estate (desirable but not essential).
- Bachelor’s degree in Business, Finance, or a related field (MBA or postgraduate qualifications desirable).
- Exceptional leadership and people management skills – self-directed, hands-on, collaborative, and capable of driving sales productivity, service excellence, and client satisfaction.
- Proven experience in a senior operations leadership role with strong operational, sales and team management capabilities
- Demonstrated success in scaling services-based businesses, with a strategic, commercial mindset and strong financial acumen, including experience in revenue management, cost control, and reporting.
- Confident making customer-centric decisions and leading with commercial insight.
Why Join Rethink Investing?
- Leadership Role with Impact – Drive change and performance at Australia’s #1 property buyers agency.
- Competitive Salary + Incentives – Be rewarded for your contribution to our success.
- Flexible Work Options – Sydney Eastern Suburbs-based with hybrid flexibility.
- Supportive Culture – Join a passionate, inclusive team that values growth, transparency, and getting results.
Ready to Rethink What's Possible?
If you're ready to take the lead in a pivotal role and grow with one of Australia's most respected property investment firms, we want to hear from you.
Apply Now with your resume and a brief cover letter outlining why you're the perfect fit.
As the Head of Operations for Rethink Financing, you will lead and evolve the operational function of our commercial finance business. This newly created leadership role offers a rare opportunity to influence the strategic direction and long-term success of one of Australia’s most innovative property investment groups. You will drive operational excellence and play a key role in shaping the future of our business, while leading a high-performing team within a fast-paced, growing environment.
Strategic Leadership & Growth
- Lead operational strategy and business planning to enable scalable growth and innovation
- Drive change initiatives that improve agility, efficiency, and client value
- Contribute to the broader executive team on cross-functional projects and group priorities
Team Leadership & Development
- Lead and develop a high-performing team of brokers, support staff, and business services
- Foster a collaborative, accountable, and purpose-driven team culture
- Deliver performance coaching, structured career pathways, and succession planning
Client Experience & Service Excellence
- Champion service delivery standards aligned to the Rethink brand
- Oversee client journeys, workflow optimisation, and SLAs to enhance satisfaction and retention
Business & Operations Management
- Oversee internal operations including workflow, resourcing, documentation, and systems
- Manage commissions, payroll coordination, and internal reporting
- Partner with Marketing and Executive Team to support lead generation and conversion strategies
Compliance & Risk Management
- Ensure all operational processes meet legislative and industry standards
- Own quality assurance, risk controls, and internal audits
- Maintain lender and aggregator relationships and manage licensing obligations
- 7+ years’ experience in operations leadership within commercial finance, mortgage broking, or financial services
- Proven track record of operational transformation and team leadership
- Comfortable in a fast-paced, high-growth environment with evolving priorities
- Strong commercial mindset with strategic execution skills
- Deep understanding of compliance, quality systems, and CRM optimisation
- Excellent communication and collaboration skills
PREFERRED SKILLS:
- Experience managing high-performing teams
- Ability to drive innovation and change within a fast-paced business
- Knowledge of the commercial finance industry, including lending solutions and regulatory compliance
At Rethink Financing, you will lead a stable, high-performing team within a values-driven organisation. This is your chance to shape the next phase of our growth story and make a real impact in the commercial finance space.
Send your CV and a compelling cover letter to careers@rethinkgroup.com.au, outlining why you're the ideal fit for this role.
As Marketing Coordinator, you’ll support the Marketing Specialist and broader team to execute campaigns, coordinate events, produce content, and deliver polished communications that elevate our brand. This is a hands-on, fast-moving role perfect for someone looking to grow in a high-performance marketing team and contribute meaningfully to a respected national brand.
- Maintain brand consistency across all communications and collateral
- Assist in PR activities including media list management, press release drafting, and outreach
- Draft internal newsletters and announcements, working closely with leadership
- Coordinate logistics for in-person and online events including webinars and activations
- Support campaign roll-outs across digital, email, and social media channels
- Help create and manage marketing materials including flyers, brochures, and merchandise
- Upload and update website content, blogs, and landing pages
- Track campaign performance and report insights to inform optimisations
- 2+ years’ experience in a marketing coordination or similar role
- Bachelor’s degree in Marketing, Communications, or a related field
- Experience with Canva, Adobe Creative Suite, Google Analytics, WordPress, and Mailchimp
PREFERRED SKILLS:
- Strong understanding of branding, design, and visual consistency
- Excellent written and verbal communication skills
- Confidence in managing multiple projects with accuracy and professionalism
- Interest in property investment and desire to grow in a dynamic, multi-brand business
At Rethink Group, you’ll be part of a collaborative, innovative marketing team with exposure to high-impact campaigns, media, and events. This is an exciting opportunity to work at the forefront of the property investment industry, contributing to the growth of one of Australia’s most respected investment groups.
Send your CV and a compelling cover letter to careers@rethinkgroup.com.au outlining why you’re the ideal fit for this role.
Want to apply but don’t see an opportunity listed?
We are always looking for talented candidates. Send us your resume and cover letter and we will be in touch if we have a position for you.
